RETURNS

Withdrawal Form

Withdrawal Form

Last updated: 18 August 2026.

You may use this form to notify AuraDesk that you wish to withdraw from an eligible consumer purchase. You may also send any other unambiguous statement expressing your decision to withdraw.

AuraDesk commercial withdrawal period: 15 calendar days from receipt of the goods to notify us. This voluntarily extends the statutory minimum and does not reduce any mandatory consumer right.

Send your request

Email the completed information below to auradesk13@gmail.com.

To: AuraDesk — Ilyes Yahia Benattia, Entrepreneur individuel (EI), 120 Rue de la Pagère, 69500 Bron, France — auradesk13@gmail.com

I hereby give notice that I withdraw from my contract of sale for the following goods:

Order number: ______________________________

Goods: ____________________________________

Ordered on: _______________________________

Received on: ______________________________

Customer name: ____________________________

Customer address: __________________________

Email used for the order: ____________________

Date: _____________________________________

Signature: _________________________________ (only if this form is sent on paper)

After notifying AuraDesk of your withdrawal, return the goods within 14 days. Please contact us before sending the parcel so we can provide the appropriate return instructions.